Full Time Permanent
Baker Hughes New Orleans, LA, USA
Role Summary: As a Field Service Representative for the flow, gas & moisture product line, you are responsible for daily servicing and operations necessary to coordinate and efficiently support all activities associated with the assigned job scope. This includes participating in and overseeing all installations, maintenance, repair, testing, adjustment, troubleshooting, verification and servicing requirements of field work. Sound engineering practices will always be adhered to. Daily travel throughout North America is required. Essential Responsibilities: In the role of Field Service Representative, you will: Daily operation, installation, and or maintenance of product line to include customers equipment in accordance with the company's recommended procedures, methods & guides Comprehensive job preplanning including all logistics, tooling, Environmental, Health & Safety (EHS), and technical work scopes applicable to assignments Timely completion of all post job and administrative duties including but not limited to customer and service reports, timesheets, job debriefs, and tooling tracking Use of company e-tools to retrieve or upload technical documents while managing packing list, bill of materials, drawings, prior job reports etc Proactively interface between all functions of the company and our customers concerning technical, operational, and EHS challenges as applicable to any assignment Safe and compliant performance of all activities in line with the company's and our customer's environmental health and Safety (EHS) guidelines and procedures Uncompromising integrity to ensure 100% compliance with regulatory and company rules and requirements Maintaining a strong customer relationship through a positive, proactive, and professional approach Ability and willingness to be available to work "on-call" 24/7 for all of North America Qualifications/Requirements: Associate's Degree in Business from an accredited college or university (or High School Diploma / GED from an accredited school or institution with a minimum of 2 years of field service experience in oil & gas, power, heavy equipment or automation & controls Desired Characteristics: Previous experience in Oil & Gas industry and or extensive experience in a high pressure technical working environment Demonstrated trouble shooting, problem solving, decision-making, and time management skills. Able to understand and use complicated electrical and mechanical drawings in a working environment Strong familiarity with flow, gas and moisture equipment theory, specifications and procedures Strong analytic and problem solving skills. Organized and accurate while managing multiple issues Ability to accommodate frequent travel working varying hours in difficult working conditions on short notice Willing to further develop technical knowledge in self and others Good interpersonal and organizational skills Strong Computer skills including operating systems and standard office software Ability to obtain all required Security and Safety Clearances and Certifications Excellent interpersonal skills with both internal and external customers Certified and or have worked in an offshore environment Field proven experience in trouble shooting loop, wire and function checks of a control system Locations: New Orleans, LA This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization. Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more About Us: At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.
Jan 25, 2020