Mar 26, 2020

4PL Associate

  • Maersk Oil
  • Dammam Saudi Arabia
Full Time Permanent

Job Description

Description

4PL Associate - The core purpose of the role is to handle the 4PL operations in continuously challenging environment. To achieving Service delivery excellence to ensure customer satisfaction.

We offer

At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service!

Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target!

An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognised and well-rewarded.

Key responsibilities

- Primary contact focal to customer for all operational queries/issues & exceptions.
- Efficiently handle the work assigned to ensure high operational efficiency.
- Coordinating with vast vendor base to drive, monitor and report vendor performance.
- Manage 4PL operations and inventory management activities. Timely and accurate data management.
- Maintain healthy customer relationship to assist in maintaining and growing the existing business.
- Timely and accurate shipping documentation.
- Working closely with GSC team members to ensure swift flow of information between both offices.
- Maintain proactive coordination with customer, vendors and other Maersk offices to process the shipments on time.
- Focus on process improvement internally as well as from customer's front
- Ensure KPIs are achieved against target

We are looking for

- Minimum 2 years of experience in 4PL/freight forwarding/Shipping/OCE Export operations
- Bachelor's degree