Mar 25, 2020

Patching Administrator

  • Baker Hughes
  • Houston, TX, USA
Full Time Permanent

Job Description

Roles and Responsibilities

In this role you will:
  • Develop and optimize monthly pre and post patching activity to ensure proper implementation without any outages or major business impacts.
  • Work closely with managed service providers and develop a thorough understanding of patch requirements, processes and procedures.
  • Analyze trend data to identify potential patch related issues.
  • Assist support teams with troubleshooting patch related issues.
  • Implement resolutions/improvements needed for proactive resolution.
  • Employ continual service improvement though monthly and quarterly patch management metrics review.
  • Develop automation scripts and programs to streamline manual patch operations and improve mean time to deliver.
  • Participate in technology initiatives such as evaluation of new tools, define new standards & process improvement.
    Change Management
  • Participate in change management process as a Reviewer.
  • Ensure that change management procedures are followed for production support tickets, patch deployments and incident resolutions.
  • Be responsible for working with internal and external audit teams, service providers and business process owners on change management, access control and audits.
  • Execute scheduled & un-scheduled environment activities
    Patching Administration
  • Deploy software updates (patches) to Windows and UNIX server operating systems, according to the patching standards and procedures.
  • Oversee, track, and schedule on-premise Server OS patching efforts for the Baker Hughes environment.
  • Monitor and maintain patching components in System Center Configuration Manager (SCCM), Windows Server Update Services (WSUS) and Ivanti Endpoint Security System (ESS) systems.
  • Analyze trends to identify potential patching errors on on-premise Server OS's.
  • Interact with respective teams to ensure errors do not re-occur in future patching cycles.
  • Work closely with respective support teams to identify operational procedures and best practices in accordance with patch management strategy.
  • Work with DT Controllership/Audit/Compliance teams to remediate any deficiencies due to periodic audits and sustain processes to ensure sustained compliance.
  • Attend weekly and emergency meetings and resolve any issues with releases, deployments and environment

Required Qualifications
  • Minimum 3 years' experience with Microsoft System Center Configuration Manager in a large-scale environment.
  • Minimum 5 years Information Technology or information Systems work experience.
  • Network troubleshooting.
  • Server OS knowledge.
  • Demonstrated oral and written communication skills and ability to work cross functionally.
  • Excellent troubleshooting and technical skills.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

About Us:

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward.

For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient.

Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.

We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.


Digital Technology

Posted Date

Mar 25, 2020