Mar 24, 2020

Senior Systems Engineer Data Integration - Houston, TX

  • Shell Oil Company
  • Houston, TX, USA
Full Time Permanent Engineering & Science Information Technology Systems Engineer

Job Description

Where you fit in?

Shell Information Technology International is the IT power hub that provides the information technology capability for all of Shell's businesses. Projects & Technology Service Operations Management (P&T SOM) provides specialized IT services for Shells Shell Exploration and Production (E&P) data management disciplines including Subsurface Technologies that includes image interpretation, Geographic Information Systems, Well Data Management, Petroleum and Reservoir engineering, etc. Shell is moving towards a cloud native technology with state-of-the-art solutions to enable our vision to remain a market leader in the Energy business. As an Energy company, Shell is therefore investing in cloud native technologies for a sustainable future for the company and society.

Why we're hiring?

We are hiring because our Shell Projects & Technology Service Operation Management (P&T SOM) is key to supporting the global infrastructure for Technical Professionals in Shell Exploration and Production (E&P). It includes GIS (Geographic Information Systems) specific back-end services for the global Shell Geomatics community, which are provided by virtual teams located in the USA, Netherlands and India. We're looking for a candidate to strengthen the team to work on cloud native technologies, operational support for cloud environments, service improvements and DevOps project related activities.

Subsurface IT Services provide support to geo-scientists, petroleum engineers, subsurface data managers and subsurface operations covering the full lifecycle of the Oil & Gas business. Shell's Exploration & Production (E&P) data managers are currently using an extensive portfolio of Subsurface Applications to support the integrated management and delivery of corporate data for use in subsurface and Petro technical applications both in house solutions and vendor applications.

The Subsurface & Wells (SSW) Services team consists of professional staff operating in various locations with current main hub locations in Houston in the United States and Rijswijk in the Netherlands with a substantial component of IT support delivered as Managed Services from Bangalore. The Cloud Native Engineer will be responsible for the deployment, support and evergreen Shell's cloud ecosystem with strong focus on Subsurface technology. The subsurface technology covers covering all Technical Data Management of wells bore data management, wells master manager, sub surface data universe based on the cloud technology like Terraform, Kubernetes, Jenkins, Docker, etc. This workload will include managing, planning, architecting, and monitoring of cloud systems as a Cloud Site Reliability Engineer (SRE). Once the applications are deployed, day to day support of the applications will also remain on the responsibility of the engineer. It also includes knowing and implementing the best practices for deploying Subsurface Applications (both Shell developed and vendor software) to the AWS cloud.

Key accountabilities:
  • Designing, planning, sizing and deploying Subsurface Applications on the AWS cloud
  • Migrating on-premise applications of the organization to the cloud
  • Identifying potential bottlenecks in applications' performance through appropriate troubleshooting.
  • Strategizing a recovery plan to compensate for possible downtime or failure scenarios
  • Maintaining data integrity by implementing proper access control for cloud services
  • Identifying the best practices of cloud architecture to support applications
  • Using their programming knowledge like bash, python, PowerShell, etc to write deployment automations for server-less applications
  • Automating Subsurface Application workflows to AWS
  • Understanding the application life cycle and utilizing APIs
  • Identifying and using appropriate cloud services like SAML Ping Identity, DNS, Network, S3 technology etc. to support applications on the cloud
  • IT service management and support for the global Technical Data Management (TDM) end-user community. Understanding of key cloud technologies based on AWS.
  • Act as interface between customers and Cloud infrastructure support groups
  • Plan and execute in Cloud backend ever greening activities (release management & deployment, security patches, application upgrades).
  • On boarding (technical, support model, finance) of new projects and functionality into the operational service.
  • Contribute to successful IT project delivery within agreed time and budget.
  • Communicate changes and influence stakeholders to align on Shell Cloud and IT strategy

Key challenges include:
  • Subsurface IT technology is highly technical with automation at the heart of delivery. The functional scope of the IT service is challenging. Managing services under these conditions require specialized tools, skills and knowledge.
  • Understanding DevOps culture, working and collaborating in a Virtual team.
  • Managing expectations of end-users and stakeholder by providing 2nd/3rd Line application support for Shell's subsurface customers.


  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Bachelor's degree in Information Technology or Petroleum, Electrical, Chemical Engineering (or related discipline) with strong IT affinity from a recognized educational institute or University. Master's degree is preferable.
  • Minimum of five (5) years relevant work experience.
  • Understanding cloud native tools like Docker, Kubernetes. Jenkins, Terraform.
  • Creating an AMI and deploying them using terraform and Kubernetes.
  • Excellent understanding of AWS and it's components.
  • Certification on AWS Cloud Architect Professional is highly preferable.
  • A good knowledge in Oracle, PostgreSQL, SQL, Python, Shell programming.
  • A good knowledge of the Linux and Windows Server operating systems, including commands.
  • Proficient with Cloud IT architecture design and concepts.
  • Proficiency in Apache and IIS web servers, understanding of Web Security mechanisms.
  • In-depth analytical and troubleshooting skills on a variety of hardware and software platforms.
  • Is familiar with the IT processes and support tools like ITIL.
  • Ability to apply advanced techniques, theory, concepts and practices in an operational IT environment.
  • Knowledge of IT Project Management and service on boarding principles is desired.
  • A diversified knowledge of general data management principles, workflows and practices is desired.
  • Exposure to the Oil & Gas (E&P) business, preferably in the Subsurface area.
  • Ability to share knowledge and experiences, willingness to adopt the ideas of others, while keeping abreast of new developments, recognizing technology gaps and knowing what the competition is doing in the field of Subsurface IT.

Company Description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world's growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business. Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.


Information Technology