Mar 24, 2020

Salesforce Functional Consultant - Houston, TX

  • Shell Oil Company
  • Houston, TX, USA
Full Time Permanent

Job Description

What's the role?

As a result of Salesforce being positioned strategically as part of our application portfolio going forward, a Centre of Expertise (COE) has been established with the mandate to
  1. deliver value to the business bottom line through the use of Salesforce technology
  2. define & maintain architecture, delivery & operate standards, processes & tools
  3. manage the commercial relationship with Salesforce.

A new role is being established as a Functional Consultant in this COE. This role will be the focal point for the COE in the Houston IT Hub. This role will report to the Salesforce COE Value Workstream Lead and will have the following responsibilities:
  • Responsible for working across the Shell Group to shape and drive key strategic opportunities identified by the COE that will create business value from Salesforce
  • Go-to person in the COE for Salesforce functional expertise
  • Working closely with IT teams and the business to help them understand how business problems and opportunities can be addressed with Salesforce solutions and create roadmaps to document and enable this
  • Responsible for accelerating the setup of Salesforce natural teams in each area of Shell, helping these teams organise to drive value from Salesforce
  • Remit to generate and promote new ideas for Salesforce use in Shell, for example by leveraging new or existing features of Salesforce, or by configuring app prototypes on the Salesforce Platform
  • Working with the COE LT to push the Salesforce agenda across Shell as part of its refreshed IT Technology strategy where Salesforce is positioned strategically
  • Working closely with IT Managers, IT Advisors and Business Analysts to educate them about how Salesforce can be used to drive value in the business areas they are responsible for
  • Playing a mentoring role to several nominated Shell individuals to help position them for roles in the COE going forward
  • Work across the Shell enterprise and across the full suite of Salesforce products


What we need from you
  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Bachelor's Degree required.
  • Minimum five (5) years' functional experience working directly with a broad suite of Salesforce products.
  • Previous experience in multiple Salesforce functional lead roles
  • A commercial mindset coupled with a strong interest in the business
  • Ability to shape and translate a technology enabled vision into delivery of successful business outcomes
  • Ability to build strong collaborative partnerships with a range of both business and IT stakeholders
  • Ability to build high performing IT natural teams aligned around driving greater business value
  • Resilience, courage and the willingness to challenge and manage business expectations
  • Strong creative skills and a willingness to learn and experiment
  • Experience using Agile methodologies and ways of working
  • Experience Design or Human-Centered Design experience would be desirable
  • Multiple Salesforce Certifications, strong knowledge of the Salesforce platform and product offerings

Company Description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world's growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.


Information Technology