Feb 13, 2020

Export Specialist

  • Shell Oil Company
  • Kraków, Poland
Full Time Permanent

Job Description

You will be responsible to provide support for the export handling activities for the packed operations, it includes day-to-day interactions with the sending warehouses in the ERA (Europe, Russia, Africa) region, the shipping companies and the other receiving locations.

Primary role is to ensure that the documentation which must be provided by Shell is accurate and available in a timely manner in line with all the regulations and to ensure safe operations.
Principal Accountabilities:
  • Provide the documentation, like export invoice with all needed for the customs clearance certificates,
  • Act as a focal point for all the queries related to export operations for the area covered, including cooperation with the warehouses, the freight forwarders and the receiving locations.
  • Support the compliance with all the Trade Controls requirements for the export activities under her/his accountability;
  • Support implementation of all improvement projects related to export activities;
  • Ensure accurate provisions for export activities;
  • Develop Root Cause Analysis in case of customer complaints on a risk-based approach;
  • Maintain Key Performance Indicators (KPI) reports related to export activities

  • Number of export orders per day: 20
  • Number of countries where Shell is shipping to: 100+


  • Bachelor or master's degree, preferably in Logistics, Supply Chain Management or Economics
  • Knowledge of international trade/export regulation (incoterms, trade compliance);
  • Problem-Solving skills;
  • Strong Communication and Analytical skills;
  • Advanced knowledge of MS Excel (MS Access and VBA would be a plus);
  • Knowledge of French (B2) (considered as a plus)
  • English min. B2

Company Description

Shell in Krakow sits at the centre of Shell's global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT, and Individuals with Disabilities.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work

People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.


Downstream Supply Chain