Feb 12, 2020

HR Specialist

  • Shell Oil Company
  • Kraków, Poland
Full Time Permanent HR Human Resources

Job Description

If You have strong communication skills, an open mind and you like working with people, this role could be your chance to provide end to end HR Operations to employees, line managers and local HR across a designated region.
If you already experienced in HR operations, business HR, customer service or call center you should consider to join our team.

What's the role?

More specifically, your role will include:
  • Supporting Team Lead in performance management including Salesforce dashboards, Ad-hoc reports, Workload during team member's absences.
  • Providing constructive feedback to team members about their performance including noted areas of competence and development with close cooperation with Team Lead.
  • Playing a vital role in upcoming changes by active collaboration with Team Lead in driving HR Operations purpose.
  • Contribution to Knowledge Management within the team (salesforce knowledge, cooperation with HR Process & System Specialists, a role model in being a process focal point).
  • Knowledge sharing and organizing/delivering training for the team when needed. Leading training for New Joiners.
  • Building partnerships with other parts of HR by clarifying policies and procedures.


We are looking for candidates who have specific knowledge and a good understanding of HR Model. Furthermore, we appreciate candidates who are empathy and have an excellence mindset. Beyond that, we'd hope to see as many following as possible on You CV:
  • Strong knowledge of Shell People.
  • Experience in service excellence.
  • Expertise in local policies (UK Policies).
  • Stakeholder management skills.
  • Experience in change management is an advantage.
  • Ability to work on complex cases individually with minimal supervision.
  • English - Min. C1.

Company Description

Shell in Krakow sits at the centre of Shell's global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT, and Individuals with Disabilities.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work

People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.


Human Resources