Full Time Permanent
Shell Oil Company Cyberjaya, Selangor, Malaysia
Principal Accountabilities: Managing-International Transfers, Domestic Transfers (for expatriates), Repatriations (as focal point) and Termination activities as sending and/or receiving advisor Providing expatriate HR services to ensure that transfers of staff and families from/ to Shell companies in the relevant region are handled efficiently and in accordance with Group policy, meeting specified KPI's Providing end-to-end coordination of the transfer activities involved with a Long-Term International Assignment (LTIA), Short-Term International Assignment (STIA) or International Commuter Assignment (ICA) Accountable for all activities relating to a transfer case, ensuring that other parties involved (eg service suppliers) provide the required support to the transfer Co-ordination of relocation services through relocation consultant (general orientation, home search, school search) Liaising directly with employees and service suppliers and take ownership of a transfer case according to Active Case management principles Escalate complex cases and queries appropriately on expatriate policy to the Tier 2 Subject Matter Experts Handing-off support of expatriates to Transactional Services Advisors when 'settled' criteria have been met Requirements English (fluent in written and verbal) University degree or equivalent, preferably in Human Resource or Hospitality Management or Business Administration or MBA Minimum 3 years work experience - previous experience in Shared Service, Call Centre, Service environment is an advantage Good working knowledge of MS Office Flexibility and proactiveness Good communication and interpersonal skills Company Description Shell is a global group of energy and petrochemical companies, active across more than 80 countries, employing 90,000 people. Shell Business Operations Sdn Bhd (503619-D), a LEED Platinum certified green facility in Cyberjaya, provides a wide range of professional services to support the efficient operation of the Shell Group. The Centre delivers world-class operational excellence to the business through shared operations and services that include Human Resource, Information Technology, Finance, Customer Services, Order to Delivery and Contracting & Procurement. The Centre is currently on a growth path and as part of this rapid growth, we are looking to recruit talented professionals to join us! If you would like to be a part of an innovative energy leader that offers a rewarding career in a multi cultural environment, then apply to us today and be a part of this vibrant, world-class organisation. Disclaimer Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Feb 20, 2020